Forgot Password

To reset your password, enter the email address associated with your account. You will receive an email containing a link to reset your password.

Don’t have an account? You can create an account now. You will need your permit number and your access code, printed at the top of the permit. Still need assistance with the online system? You can contact techsupport.permits@hrbrrd.ny.gov. Our tech support assistants are available Monday through Friday, 8am to 5pm.